General Information & Policy

Gift Certificates

Gift certificates are available in any dollar amount, as well as for specific services or spa packages. Gift certificates are non-refundable, but are good for any service or retail purchase. Gift certificates expire one year after the date of purchase.

Cell Phones

We kindly request that you silence your cell phone upon arriving to the salon.

Arrival

Please arrive 10 minutes prior to your appointment, or 15 minutes if you are receiving a massage, facial, or waxing service for the first time. This time will allow for any paperwork or consultation that is needed. If you are late for an appointment your service time may have to be reduced, and regrettably, we are unable to offer any price reduction in these circumstances.

Cancellations

When canceling or rescheduling an appointment is necessary, we ask that you provide notice to us at least two business days in advance. Your credit card may be charged a fee of up to 50% of scheduled service costs if you fail to arrive for your scheduled appointment without providing advance notice.

Group Services

We require all group services for four or more individuals to be paid for using a credit card.